Mtn
Contract Cancelled - but still being charged

Contract expired End of September 2013. Contacted MTN call centre to cancel Ref: 103226186, a calendar month in advance.

Last date of payment end of October 2013 - Monthly 2gb Data Contract - R 809.40 for a R 399.00 / month.
They did not debit my account for August / September 2013, as per Lerato Modiagotla at MTN Retentions (on email).

No debits were made in October.

November MTN debited my account again R 409.00 - I had ABSA reverse the debit order.
31.12.2013 - MTN debited my account again R 177.24 - I submit this complaint and will have ABSA reverse the debit order.

Company: Mtn
Country: South Africa
City: Call Centre

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