8ta / Telkom Mobile
1 month and Pending - am I too wait forever???

On 2nd of December 2013 I went in to Waterfront store to port my Vodacom prepaid number on to a Telkom Mobile month to month contract. Frustration after frustration you guys managed to do it after one month and hence only ported my number on the 3rd of January 2014 - as if this was not enough!!!

To make matters worse, you ported me on to a prepaid sim and gave me a contract sim (0812559382) in addition clearly stating that it would take a day and a number swap would occur that evening - 3rd January!!

Its now the 8th of January 2014 - am I expected to wait another month and do you expect me to operate with 2 sims?

At the very least this is what I expect :
-resolve this issue TODAY!!!
-Until this is resolved you top up the prepaid sim with airtime so that I can at least use my number (082 574 2494)
-you compensate me for the pathetic service I have received thus far - going on 6 weeks
- you waiver the sim and connection fee for the month to month contract
- you waiver my line rental for the first 3 months at least
- you go out of your way to make me, the customer happy!!!

I am sick and tired of your incompetence and lack of concern for your customers!!!

Company: 8ta / Telkom Mobile
Country: South Africa
City: Waterfront

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