Nashua Mobile
Termination letter not processsed and no ownership

Telecommunications

I have been a client with Nashua Mobile for 5 years and decided to cancel my contract due to poor service. My termination letters were sent through last year in August and amounts were still being debitted off my account. Nashua Mobile still refuses to cancel my contract immediately when they are at fault expecting me to go through the usual waiting period. I have dealt with Dimonet and Anita who have no understanding of email etiquette and manner in which to address a client.

Overall pathetic experience!! Why should you go through a middle man who is unable to deliver above average service, I would rather go directly to the service provider.


Company: Nashua Mobile
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Terrible Client Service

Nashua Mobile
Refund My Bank Account I Cancelled My Contract

Nashua Mobile
Nashua MobileVodacom No results!!

Nashua Mobile
Ex-Client have to pay postage for R0.00 Bills

Nashua Mobile
They ignore termination notice duck n dive n charg

Nashua Mobile
Termination of phone contract

Nashua Mobile
Cancel contract Oct 12 still receiving bills

Nashua Mobile
Charging for service I no longer use & blamed me

Nashua Mobile
3RD COMPLAINT