Cell C
Day 5 of waiting for a sim swap
- 01-03-2014
- 8
This is Day 5 that i am waiting for someone to call me to do my sim swap. I made my request last week friday 10am and they said they will call me in 2 hours. I called them 4 hours later and after a while the lady i spoke to said they left a message to say they will call me on Monday. No call on Monday so I called them and the lady i spoke to said she has escalated my case/marked it as urgent and said they will call me soon yesterday. I am still waiting.
Company: Cell C
Country: South Africa
City: SimSwap Department