Telkom
Promises promises

Telecommunications

END OF October COMPLETED APPLICATION FOR AN ADSL LINE. WAS TOLD SHOULD BE INSTALLED WITHIN THE NEXT WEEK. AFTER VARIOUS POP INS TO TELKOM SHOP GREENSTONE, WE FINALLY GET AN SMS MESSAGE FROM TELKOM ON -18TH DEC 2013 ASKING US TO CONFIRM APPOINTMENT T OF INSTALLATION ON THE 20 DECEMBER 2013, AS NO TIME COULD BE GIVEN MY SON STAYED HOME ALL DAY. NOTHING HAPPENED, NOT EVEN A PHONE CALL.. ONCE AGAIN WENT IN TO SEE THAPELO AND AGAIN WAS REASSURED IT WOULD HAPPEN ON THE WEEK AFTER CHRISTMAS- THE 27TH DECEMBER THEN AFTER GOIING IN AGAIN THE 30TH OR THE 31 ST DECEMBER WAS BOOKED FOR THE INSTALLATION.

IS THIS WHAT WE CAN NOW EXPECT! PROMISES PROMISES WITH NO ACTION? VERY DISSAPOINTED AND FUSTRATED


Company: Telkom
Country: South Africa
City: EDENVALE:GREENSTONE SHOP
  <     >  

RELATED COMPLAINTS

Mweb
Mweb or Telkom??

Telkom
7 working days installation to NO INSTALLATION!!!

Telkom
Empty promises and lack of service

Telkom
Incomplete ADSL & Land line installation

Telkom
No ADSL at new residence because of no cable Pt 2!

Telkom
New line application - broken promises

Telkom
Telkom ADSL Line Breach of contract & BAD service

Telkom
Telkom doesn't show up for installation

Telkom
BAD BAD SERVICE!!!

Telkom
Appointments for installation not met and honored