Mtn
FALSE ADVERTISING
- 01-04-2014
- 33
In MTN's monthly booklet and online they advertise certain prices for Internet packages and when you want to get the deal they tell you that the prices printed are wrong. I wanted the internet deal where you use your own device and pay R249 pm x 24 for 9GB 9GB night express (as it states in the booklet and online). When I got to the store I was corrected about the deal and was told the prices were printed wrong. I was told that for 10GB data (and not even 10GB night express extra) it will cost me R849 - 3GB is R249 and 5GB is R449. The deals are not even the same - in the booklet and online is advertised: 500MB, 1GB, 2GB, 5GB, 9GB & 18GB (including the same amount of night express extra data) - The paper only has 3GB, 5GB and 10GB.
This is false advertising. MTN is not allowed to do this. What is advertised, is the price people has to pay, not a ridiculous amount because "it was printed wrong". Don't they have people to double check for mistakes? Even if it is wrong then, just update it on the web.
Company: Mtn
Country: South Africa
City: Willowbrook & MTN Direct