Mtn
FALSE ADVERTISING

Telecommunications

In MTN's monthly booklet and online they advertise certain prices for Internet packages and when you want to get the deal they tell you that the prices printed are wrong. I wanted the internet deal where you use your own device and pay R249 pm x 24 for 9GB 9GB night express (as it states in the booklet and online). When I got to the store I was corrected about the deal and was told the prices were printed wrong. I was told that for 10GB data (and not even 10GB night express extra) it will cost me R849 - 3GB is R249 and 5GB is R449. The deals are not even the same - in the booklet and online is advertised: 500MB, 1GB, 2GB, 5GB, 9GB & 18GB (including the same amount of night express extra data) - The paper only has 3GB, 5GB and 10GB.

This is false advertising. MTN is not allowed to do this. What is advertised, is the price people has to pay, not a ridiculous amount because "it was printed wrong". Don't they have people to double check for mistakes? Even if it is wrong then, just update it on the web.


Company: Mtn
Country: South Africa
City: Willowbrook & MTN Direct
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