Vodacom
BIS is off and no one knows why

Telecommunications

My BIS has been off since December 31 2013. I have made numerous calls to Vodacom but no one seems to be able to help me. Asanda, Lesego and Mandla are all useless. Even worse is the last female agent i spoke to. She put me on hold without permission and after 11 minutes I had to end the call. She did not even bother to call back. This occured at 10:18 on Jan 3. All I want is my BIS on, I mean I have paid for it!!!


Company: Vodacom
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Vodacom
VODACOM SMART S PACKAGE

Vodacom
VERY FRUSTRATED CUSTOMER!!!

Vodacom
Vodacom drops its call center service STANDARDS

Vodacom
Airtime deducted while calling Vodacom help line

Vodacom
No service

Vodacom
Great service from Lesego keikabile

Vodacom
Worst customer experience eve

Vodacom
Vodacom cant do a Simple Upgrade

Vodacom
Problem Solve

Vodacom
Free SIM - My Foot