Cell C
Unauthorised monthly debit order deductions

Years ago, I took out a Cell C contract that I had to cancel shortly after taking out due to them issuing me a recycled number that had a string of legal issues and debt collectors attached to it. When I cancelled it, the debit order for the contract ceased but upon further investigation, a small monthly debit order amount (now R32 per month) has been deducted from my account ever since iro an email account. When I followed this up with my bank recently (FNB), they referred me to Standard Bank iro of the debit instruction. Standard Bank then informed me that it was Elite Mobile that initiated the instruction and that the money was being debited in their favour. When I contacted Elite Mobile, they referred me to Cell C. I approached Cell C and they guaranteed me that they are not taking the money from my account. When I spoke to Elite Mobile again, they then referred me to OneBox. I am getting seriously irritated by this. Standard Bank has Elite Mobile on record as the recipient of the money being deducted from my account so Elite Mobile need to stop giving me the run around and stop deducting money from my account. Reference on bank statement "ISPB CC - 423391 -2".
(Supplier name changed from Elite Mobile to Cell C by Hellopeter.com)

Company: Cell C
Country: South Africa
City: Head Office

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