Vodacom
How can a R199 CONTRACT END UP R589???

Telecommunications

I HAVE A VODACOM ACCOUNT. i GOT CONTACTED TO GET SOME KIND OF I DONT KNOW WHAT. AFTER TWO MINUTES WHICH ENDED UP 17MINUTES I SAID NO. FOR TWO OR THREE MONTHS NOW THEY HAVE DEDUCTED R 446, R369 AND NOW WANT TO DEDUCT R569!!! I PHONED THEM TO TELL THEM WHATEVER THEY ADDEED ME ON I WANT OFF! THEY PROMISED ME IT WAS OFF THE NEXT MONTH I GET A HUGE BILL, THEN I GET TOLD TO SPEAK TO THE BILLING DEPARTMENT, TOLD IM OFF NOW I GET THIS BILL! OBVIOUSLY MY DEBIT ORDERS ARE BOUNCING ITS SUPPOSED TO BE R199!!! NO ONE HAS GOTTEN BACK TO ME AFTER COUNTLESS CALLS AND COMPLAINTS I HAVE HAD IT! I CANT AFFORD THIS!!! I WANT ANSWER NOW! OR I TAKE THIS TO THE PAPER AND EVERY OTHER PLACE COZ THIS IS NONSENSE THEY KEEP CATCHING PEOPLE OUT AND DOING WHAT THEY LIKE! WITH MY SALARY IM SO BROKE I CANT AFFORD TO PAY ATTENTION!!!


Company: Vodacom
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Vodacom
Over charge

8ta / Telkom Mobile
Shocking poor poor service

Vodacom
Vodacom me ove

Vodacom
Continuous Billing Problems

Vodacom
Vodacom has a bad service

Vodacom
Incredible high bill to be debited from my account

8ta / Telkom Mobile
Over billing for a data contract of R199/10 gig

Vodacom
Vodacom gave false information

8ta / Telkom Mobile
Unnecessary Cancellation and Debit orders

Vodacom
Vodacom is billing me the amount we did not agree