Vodacom
Now theres no stock, bad call centre

Hello

On 9th December I was approved for a contract for the LG G2. Ref number: 15024917. I was told that you only had white LG G2's in stock and I said I will take it. I was told I would be contacted shortly by confirmations. To date, no call. I have phone in a few times and I am always being put through to different departments, and so on. Today I was told by vodacom call centre agent to call interactive technologies who have an even worse call centre. I was told to call back because they can't get in contact with vodacom, I did and they say their agents are all out on training, phone after 2pm. I phone at 2pm and I still get no help except being told this is all I can do. I was then promised a call back, got nothing to date. I called 0116535000, to eventually get some answers and I am now told that there is no stock. I took this deal based on me being told you have stock on Monday. Being a potentially new client, you have compromised me staying by the absolutely atrocious after sales support and service. I do not like being sent around, and I do not like being told something only to find out it is incorrect information. Do not waste my time, resolve soonest or cancel.

Company: Vodacom
Country: South Africa
City: Online

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