Vodacom
Cannot get anybody to assist!

I ordered an upgrade online. I upgraded my iPhone to the Silver 5S 32GB. Shortly afterwards I was phoned by a Vodacom employee stating there was no stock. I said I would then try elsewhere. Shortly after that I was bombarded with SMS's saying I have been upgraded to a higher package (not the one I wanted) and also a 64GB iPhone. My initial reference number cannot be found on the system. I also subsequently found out the iPhone was delivered to a strange address (not mine). I am positive this is an inside job - a done by somebody within Vodacom who could manipulate the process from within! Try and get somebody from Vodacom to assist?? Cannot get anybody who can affectively deal with this matter!!!

Company: Vodacom
Country: South Africa
City: Head office

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