Cell C
CELL C'S INCOMPETENCE AND BAD SERVICE DELIVERY!!!

MY CELLPHONE NUMBER WAS "PERMANENTLY DEACTIVATED" BY CELL C WITHOUT MY CONSENT OR NOTIFICATION!!! I HAVE NO LOST 3 DAYS OF BUSINESS AS WELL AS THE REMAINING 130GB OF DATA WHICH I HAD LEFT ON MY SIM OF WHICH I USE FOR MY BUSINESS!!! I RECENT DID A NUMBER CHANGE ON THAT VERY SIM OF WHICH I PAID R250 TO DO!!! I PAID R1800 FOR THE GIGA 200 DATA BUNDLE AND NOW 130GB HAS BEEN " FROM ME TOGETHER WITH MY NUMBER!!!

I DEMAND AN EXPLANATION!!! I HAVE BEEN TOLD BY CELL C'S CONSULTANT THAT REACTIVATION WOULD TAKE 24 HOURS, ITS NOW BEEN 57 HOURS AND STILL NOTHING!!!

MY REF. NO. IS SD189564

I WOULD LIKE TO KNOW HOW CELL C PLANS TO COMPENSATE ME FO THIS HORRIBLE INCIDENT!!! THIS IS TOTALLY UNACCEPTABLE AND WILL NOT BE TOLERATED!!!

IF THIS ISNT RECTIFIED, I WILL DEFINITELY TAKE DRASTIC MEASURES BY NOT ONLY TAKING THIS TO SOCIAL MEDIA, BY I WILL TAKE IT TO THE MEDIA ((PRINT, TV AND RADIO) AT ALL COSTS!!!

I AWAIT YOUR RESPONSE AND RESOLUTION!!!

MR VDE

Company: Cell C
Country: South Africa
City: JOHANNESBURG

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