Telkom
8 days still no answers

I reported a fault on the 2nd December. As of the 10th, a technician still hasnt even been assigned to this case.
Today I received an sms from Telkom saying the fault was resolved, however it isnt! I then spoke to Winnie Ramathe who informed me that a technician hasnt been assigned. She then escalated the problem to Lerato Moselane,

The service I have received has been absolutely disgusting. The worst of it is Im still no further finding out when my line will be fixed or what the problem is.

Company: Telkom
Country: South Africa
City: Gauteng

  <     >