Vodacom
No monthly 1G

I'm on my1gig data contract, receiving 1G of data every month on the 1st except the 1st of December. Now I have advised Vodacom about this, a query was logged, ref S3-T8I3P-PBYZY. Turn around time was 48hrs from the date query was logged, the 02/12/2013 and a consultant will contact me. Still waiting for the call, when I make a follow up, I get told.."they should have called you already or your query is still pending, we'll escalate it". Tired of hearing the same s$&t, different days..not connected to internet because of this and sadly m paying on the 20th each month. What's so difficult about this, I mean pull out the statement or whatever and check how was the data used if ever I've received anything. Can't wait any longer, its long over due..

Regards,
Irate custome

Company: Vodacom
Country: South Africa
City: Head office

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