8ta / Telkom Mobile
OVER BILLING AND NO WARRANTEE ON MOBILE PHONE
- 12-06-2013
- 0
TELKOM OVERBILL AND THEN FAIL TO PROVIDE DETAILED BILLING.THEY MISREPRESENT THEIR ALL INCLUSIVE CELL PHONE DEAL/ADVERTISING CAMPAIGN BY SAYING THAT IT IS ALL INCLUSIVE AND THEN BILL EXTRA CALLS THAT IS ALL OF A SUDDEN NOT INCLUDED IN THIS 'ALL INCLUSIVE PACKAGE', AS WELL AS SMS'S AND INTERNET DATA.
ALL THIS WHEN YOU PAY R1599 A MONTH FOR THIS ALL INCLUSIVE PACKAGE!
WHEN THE PHONE BECAME FAULTY NOW, THEY REFUSED TO EXCHANGE THE PHONE AND REFERRED ME TO SAMSUNG, WHICH IS NOT PARTY TO THE CONTRACT.
DISAPPOINTING, USELESS, POOR SERVICE FROM TELKOM MOBILE.
Company: 8ta / Telkom Mobile
Country: South Africa
City: SOUTH AFRICA