Telkom
Misled into taking a contract

I applied for and received LTE router with 7.5GB anytime data and 7.5GB midnight surfer. I already had a 10 10GB contract so I said to the guy, it might not be enough data, can I upgrade/increase it to the 15GB at a later stage, he said YES, YOU CAN UPGRADE AT A LATER STAGE, YOU CANT DOWNGRADE. Now Telkom says to me I can't migrate cos it's a promo!! If I was aware of this from the onset I would've taken the 15GB to begin with. This is bull, either you migrate me or you cancel this contract, I will ONLY settle the balance for the device and I will take a contract with more data or go month to month cos this is not my fault!

Company: Telkom
Country: South Africa
City: Head office

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