8ta / Telkom Mobile
8ta is Over-Debiting my account

Good day,

I've had a contract with 8ta for well over 2 years, pertaining to the 10GB package for 3G data at R199.
I'm still using the original SIM that I bought with the modem.

Around the end of September, I got a call from 8ta asking if I would like to renew my contract, for the same price plus getting an extra 10GB night owl. So I of course agreed.

I would like to request the voice recording from that conversation please.

For the month of October I got debited R418 instead of the usual R199.
And for the month of November I got debited R299.

Around 2 weeks ago I went onto 8ta's website and lodged a query, as of yet I have had no response or feedback.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Gauteng

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