Vodacom
Content service charges

Telecommunications

Hello Peter,

Vodacom is charging me R195 per month for content services that I did not sign-up for. I've tried calling their call centre to resolve this but, the spin I got from them was that they had system problems and that they will log a call and revert back to me within 48 hours. This was on the 26 November 2013.

3 days later and still no feedback from Vodacom. How do I stop these charges if Vodacom are not willing to help me? Please help,

Regards,
Tshepo


Company: Vodacom
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Vodacom
WASP

Cell C
MIRA014 CHARGES

Vodacom
Incompetence, no customer service

Vodacom
URGE ALL VODACOM CUSTOMERS TO CHECK STATEMENTS

Vodacom
R1000 per month for at least a yea

Vodacom
Content Services Subscription

Vodacom
Incorrect billing

Mtn
Content charges

Vodacom
Charged for Content Services

STS
Of my money via my Vodacom account