Autopage
BAD SERVICE

Previously requested a block to be put onto data bundle for my Ipad contract for R50

Received mail on 26/11/2013 to inform me that I am still within limits and not exceeding the R50 limit
24 hours later on 27/11/2013 receive an e-mail to inform me that I suddenly exceededthe limit and now owe R248.15 after only browsing 2 or 3 sites and not downloading.

Phoned the customer service which was totally clueless. They cannot access info, systems are down, managers not available and they cannot return phone calls.

Sends me a reference for IT to resolve which quotes MTN usage whilst I am on Vodacom

Company: Autopage
Country: South Africa
City: Customer care

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