Telkom
Promises

Telecommunications

I phoned 10210 as I wish to cancel my residential line and ADSL (at the end of December) and was promised an immediate SMS containing my reference number and a follow-up call with a "cancellations department" and neither has materialised.

I do not have the time to spend another 30 minutes waiting for someone in the call centre to answer and another 5-10 to repeat the process! Pretty poor, but it is what I have grown to expect from Telkom!


Company: Telkom
Country: South Africa
City: 10210
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