Mtn
Unacceptable

Hi,

Yesterday morning I checked my airtime and I had R104 available, I received a video via whatsapp yesterday afternoon and after downloading my airtime was depleted.

I called the customer care line 808 to query why my airtime depleted so quickly and I was advised that they cannot assist me as I have a subscription with The TFG Group - this is unacceptable as MTN has always been my service provider and now decides not to investigate my query.

Company: Mtn
Country: South Africa
City: MTN Customer Care

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