Vodacom
Duped into a TOP UP contract

I was called by a Vodacom agent on Thursday advising me that he was offering me airtime on discount. I accepted but what he withheld from me was that I was entering into top up contract, I just realized I'm no longer on prepaid but on contract... I was categorical I'm not entering into a contract but I'm surprised now I'm on a contract? This is deceptive and I'm surprised Vodacom can go to this length to entrap customers into 24 months contracts.

I want the contract revoke immediately... and I will be changing my service provider immediately. I don't want to be called by any representative I just want the contract cancelled. I'm happy to take this to the highest court if contract is not revoked...

Company: Vodacom
Country: South Africa
City: Sales

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