Cell C
Lack of service

My account was taken out 3 months ago at Makro, i had switched from Vodacom to Cell C, and since then I have had endless issues. I am struggling receiving calls, I can't download applications and and each attempt to download means it is costing me data i.e. money. Cell C had sent a tech through to assess my signal and phone and he left saying there was a problem. Today when i called they notified me that the tech said all is fine and that i am happy, this however is far from the truth. Calling the helpline all you get is a run around and no action. How can you pay for a service you can not use... isn't that against the consumer protection act??? I am in the process of reporting it to the Ombudsman for further assistance as Cell C is not taking it seriously.

Company: Cell C
Country: South Africa
City: Pietermaritzburg

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