Vodacom
Cellphones issued on my account??

Telecommunications

I've had an internet account with Vodacom for the last 2 years.(SIM card modem) This contract expires on Saturday 19 October 2013. I decided to go into my local branch (Village Mall Hartbeespoortdam) today, and notify them of the cancellation of my contract on the 19th... Only to be told: "Aikona!! You got the new phone!! Yes!! The Apple Iphone 5 with the brand new Justin Bieber cd!! This is INSANE!! How can someone in Rosebank get a brand new phone worth R10 000 on someone else's account and ID?? These guys don't even know how to track the phone... What the is RICA for?? How can you guys give cellphones to your buddies without even checking or confirming any identity whatsoever?? Please can someone with a little more savvy give me a call, and find out who this is, phones internally...


Company: Vodacom
Country: South Africa
City: Hartbeespoortdam
  <     >  

RELATED COMPLAINTS

Vodacom
Return of cellphones

Vodacom
Artists at Vodacom! Pathetic after sales help

Vodacom
Still not solved

Vodacom
Vodacom's phone's are blacklisted???

Vodacom
Still no word from Vodacom

Vodacom
Shocking service from Accounts department

Mtn
New Contract - waited over 1 month to use phone

Vodacom
Poor Service

Vodacom
Breach of Contract

Vodacom
Money deducted from acc after contract cancelled!