Cell C
5 months of complaints without resolution
- 10-13-2013
- 20
REF:1308230000042808
I REPORTED A PROBLEM TO CELL C IN MAY THIS YEAR AND TO DATE ITS STILL NOT RESOLVED . EVERYTIME I CALL I AM TOLD THEY CANT FIND MY QUERY ON MY FILE, THE SUPERVISOR AT THE CALL CENTRE (SESHEN) PROMISED TO ESCALATE AND COME BACK TO ME . TO DATE HE IS STILL TO DO THAT.
I AM GOING TO START REVERSING ALL DEBITS TO MY ACCOUNT FROM CELL C FROM NOW HENCEFORTH SINCE CELL C IS NOT WILLING TO ENTERTAIN MY PROBLEM.
Company: Cell C
Country: South Africa
City: Midrand