Cell C
Contract end - still pays. Receive no invoice

I gave notice on one of my contract numbers since I ALWAYS have problems with Cell C. The remaining two numbers will also be taken away from Cell C. The contract for 0844422444 ended end of Aug. I am not suppose to be paying for this anymore as I pay in advance? Since then I am still paying for this contract.

I have requested for months now to obtain invoices from Cell C for my account. Every time I get confirmation from Cell C that this is correct and I will receive my statement via email. No luck. This is now ongoing since early this year. What more do I need to do to get the statement and invoice from Cell C. Maybe this is a way not to show customers what exactly are we paying for.

To spell out this complaint. Two (2) issues.
1. Paying for a cellphone contract that expired 0844422444
2. Not getting statements via email or post for the last 6 months or more.

DO NOT PHONE ME, SEND AN EMAIL AS I WILL NOT ANSWER DURING THE DAY UNLESS YOU PHONE AFTER 5PM

Company: Cell C
Country: South Africa
City: Accounts

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