Virgin Mobile South Africa
Chargin money for disconnected postpaid as well

Telecommunications

Hi there,
I requested for cancellation of my postpaid mobile connection more than a month ago. The contract supposed to end on 26th of August I noticed it is still on postpaid. After writing on Hello peter they cancelled my contract and said that I don't have to pay the money which I used during September (Around R 30).
This morning I called Customer support regarding above query, I spoke with Leepile Monchusim and he said I have to pay for the airtime which I used (around 30) during the month of September, I am not sure who is lying. And I am not sure if I need to pay for September as well.
Could you please confirm.


Company: Virgin Mobile South Africa
Country: South Africa
City: Customer Support
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
Not ending my postpaid contract

Virgin Mobile South Africa
BILLED AFTER CANCELLATION

Virgin Mobile South Africa
Cancellation of Contract /Roll-Over Airtime Quey

Virgin Mobile South Africa
Virgin Mobile steals from customers!

Virgin Mobile South Africa
Virgin Mobile still taking my money

Virgin Mobile South Africa
CANCEL CONTRACT

Vodacom
Cancellation

Virgin Mobile South Africa
Deductions after contract was cancelled

8ta / Telkom Mobile
Cancellation of Contract