Vodacom
Cancellation

Telecommunications

I cancelled my contract on the 8th of august. Last month 1 september I still received R135 airtime. I called sunday the 01st september to query this because I cancelled the contract, I got a ref number because no one could assist me. I explained to the consultant that I will not be liable for the costs because I cancelled on the 8 of august. My reference number was s3-to52p-pg12e. Today 01 oct I got airtime again. I am not working so I won't be able to pay. That is why I cancelled the contract. I need answers asap.


Company: Vodacom
Country: South Africa
City: Cancellations
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