Cell C
Sim Card Suspended - No Airtime

Telecommunications

I purchased a 3GB Data Voucher for R399 in September 2012 for my Ipad 2, The invoice states that the Airtime window is 365 days. I was told by the CellC call centre consultant, this morning, that my sim card has been suspended because I do not have any airtime loaded on this sim. I have 1.4 GB of data available.
Why do I need airtime when I only use the sim card for Data, and it states the Airtime windows for using the data is 365 days? This was never explained to me when I bought the voucher.


Company: Cell C
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Cell C
Cell C taking airtime

8ta / Telkom Mobile
8ta sold me R1800 airtime instead of 60GB data

Cell C
DATA DISAPPEARED

Mtn
Missing airtime and Data gone in one day!!!

Cell C
Airtime

Cell C
Lack of assistance & customer care

Cell C
Airtime being cancelled

Mtn
Disappointing service

Cell C
Cell C fraudstars via Airtime purchase

Mtn
Mystery of vanishing airtime and data