8ta / Telkom Mobile
Poor Service

Please, Please, Please, Please, Please, Please can you help me. I am literally begging you as I do not know what else I can do. No one in your organization is willing to help despite the problem originating from you.
- The account reached its term in December 2012.
- I was debited and when I queried this, was told that I had to cancel it
- I advised I wanted this on pre-paid
- In February 2013 the account was cancelled but not transferred to prepaid.
- From February till end of April the number was inactive
- I was then debited R800 for cancellation (Why, when it reached its term???)
- Numerous calls were made to get this on pre-paid and after 2 months it was done
- On the 1st of May the account was transferred to pre-paid.
- After being transferred to pre-paid a debit was attempted for May and June
- No provisions were made and the accounts rejected (Keep in mind that it was on prepaid and should have never been debited)
- The account has been handed over to NuDebt
- Nudebt has debited for July, August and September
Sheldon Dixon promised me this will be resolved but to date no feedback from him.

Very Disappointing the way you treat customers

Company: 8ta / Telkom Mobile
Country: South Africa
City: Head Office

  <     >