Mtn
BLACKBERRY 9900 BOLD!

Good day

I went to fetch my new handset yesterday 25/09/2013 at the MTN walk in centre in canal walk opposite shell garage and i must say the consultant that helped me was distracted and not willing to assist me, working from (counter 8).
first thing he said "i could have gone to any MTN store" after i was told to go to a walk in centre by the insurance department.

And when he eventually helped me, i was told 'WE DONT HAVE THE BB9900 you must choose something else, and that something else cost more that the initial claim, i felt so upset at one point i had tears because this guy does'not give a about the client "me".

I really wish my contract was ending soon because this service is really unacceptable. No matter what i do i can not get out of this contract and these MTN are just having a field day!

Company: Mtn
Country: South Africa
City: CANAL WALK

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