Vodacom
They reaped me off

They reaped me off by blocking and deleting my contract number from their network then ask me to pay the full outstanding amount and tell me if I still want to use my number again I have to pay extra R200 to reactivate my sim card and that I'm not gonna get my 2 months airtime that was on my sim card. I'm angry because the amount they charged me included 2x R135 airtime I get every month with the BIS charge but now it went for nothing. What I don't understand is how can they delete my number while I still have a contract with them. Because of the bad treatment they gave me I decided to cancel my contract immediately as I felt Vodacom does not give a about their customers. Agents at the finance department their service. I should have listened to my friends when they told me that Vodacom its a bad company, now I know it better.

Company: Vodacom
Country: South Africa
City: Finance Head Office

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