Vodacom
Worst network EVER

Telecommunications

I bought a data bundle to download a song, immediately after the purchase I checked my balance, and there was data deducted, for no possible reason at all. Also I use the bis service and the call centre would not help me to say why data was taken seconds after I purchased it. Also the handset is faulty, I knew to not go to Vodacom ever again as I have had nothing but problems since 2008 with them, yet stupidly enough after my phone was a contract was taken out with them. The number is recycled, the old user had used it a month before I got it so I get random calls at all hours. The handset also just switches off and on whenever. As I said my phone was, so I had a choice of being without a phone for 7 - 15 working days or waiting for a "loan phone". I waited for the loan phone, but was never contacted about it. I was robbed and assulted in town one day, and could not call for help, as my handset had once again switched off.. After spending a lot on doctor's fee's, medicine and laying a charge that is useles as I don't know my attackers... I am still not helped.yet I pay insurance and bills and buy data that gets???


Company: Vodacom
Country: South Africa
City: Randfontein
  <     >  

RELATED COMPLAINTS

Vodacom
Still no data- 4 days after purchase!!

Mtn
Unfair billing policies

Vodacom
Data Bundle loaded to wrong sim on same contract

Vodacom
Ridiculously High Data Charges!!

Vodacom
Very angery

Vodacom
No response on night owl data query

Vodacom
No data after 3gb data bundle purchase

Vodacom
DATA OVERCHARGE DUE TO POOR SERVICE

Mtn
Incorrect data billing due to handset problem

Vodacom
Billed for data after i purchased once off data