Vodacom
CONTRACT NOT CANCELLED AS INSTRUCTED

Telecommunications

I RECEIVED A PHONE CALL FOR THE EXTENSION OF THE CONTRACT ON 071 6055870 AND I REQUESTED THE CANCELLATION OF THIS CONTRACT THAT INCLUDE A LAPTOP CONTRACT. I CONTACTED THE SUPPORT CENTRE ON THURSDAY BECAUSE THERE IS CURRENTLY A TABLET ON SPECIAL WHICH I AM INTERESTED IN, ONLY TO HEAR THAT I MUST FIRST FINISH THIS CONTRACT THAT WAS EXTENDED FOR TWO YEARS WITHOUT MY PERMISSION. I TRIED TO VISIT THE LOCAL STORE IN KLERKSDORP MALL AND WAS TOLD THAT THERE IS MORE THAN 100 MARKETING BRANCHES AND THEY CANNOT RESOLVE MY PROBLEM. PLEASE ASSIST ME?


Company: Vodacom
Country: South Africa
City: CALL CENTRE
  <     >  

RELATED COMPLAINTS

Vodacom
Contract Extended

Vodacom
Vodacom their way or the highway

Autopage
Cancellation of contract

Vodacom
Have not received my Top Up Airtime on my contract

Vodacom
VODACOM ARE PEOPLE

Vodacom
Call centre refuses to assist me

Vodacom
I NEED TO CANCELL MY CONTRACT

Cell C
CELL C CONNED ME

Vodacom
VODACOM ME

Vodacom
New contract in 6 Months??