Vodacom
VODACOM ONLINE NEXT DAY DELIVERY IS

Telecommunications

Expensive vodacom can't stick with their policy and conditions and terms only when is against them. I was by vodacom online website when they promise me with next day delivery services, after more than two weeks i final recieve my 2phon i buy online, and my anger was cooled up by the invelop tittled: next day delivery terms and conditions. After i ready the conditions according my understand nothing that make me not to fit for the conditions:

A.1st i receive my phone after two weeks,
B. 2nd i order my phone online b4 noon as they mentioned in their conditions.
C. I called to log complain abt late deliver
D. after few days i make follow up about my complain no complain was logged but I hv sms proof
E.I called another day, rude agent tell me nothing they can do bcs i dont qualify
F. last time i called i was told that the terms only apply wen stock still available but that is not on terms on conditions of next day delivery
G. other day i was told that only if u r in JNB next day deliv apply
H. other day I was told that it depend on what time your order approved

what worry me, all this is not on terms n conditions n so far i hv no answer that impress me.


Company: Vodacom
Country: South Africa
City: ONLINE VODACOM IS
  <     >  

RELATED COMPLAINTS

Scorpion Legal Protection
Beware of terms and conditions

Vodacom
Only respond to Hellopeter to save face

Kulula.com
The most South African Airline - Really

Mr Price
Website not working and terms and conditions

Vodacom
Agents have no idea what's going on with iphone 5s

Vodacom
Thank you for doing nothing

African Essence Spa
Unfair Terms and Conditions

Tracker Connect
Tracker did not give me Terms and conditions