Vodacom

Telecommunications

A debit order was going off my bank account for the amount of R 50-00 since 2011. I was under the impression that this was for payment arrangements by Edgars, as I am listed on the ITC. I received a letter from an attorney 2 weeks ago stating that my Edgars account has been handed over. I called Edgars and they stated that they have not received any payment. I then contacted the bank and they told me that this is for Vodacom. I contacted Vodacom and apparently I have a contract out with them for the past 2 years. The only thing I recall applying for is a monthly BIS subscription which was also declined. I have always been declined for any applications, hence, I have a blacklisted contract with Bayport Financial Services. Vodacom tell me I need to get them an Affidavit in order for them to investigate. This is ridiculous, they surely didnt need an affidavit to activate a contract. I will not go out of my way to get an Affidavit and they need to start investigating ASAP just the way that they told me I was declined and activated a contract without my knowledge. I wonder where is the phone for this contract? I want this sorted out today.


Company: Vodacom
Country: South Africa
  <     >  

RELATED COMPLAINTS

Vodacom
My contract was upgraded without my knowledge

The World Of Golf
On my bank account

Vodacom
BLACKLISTED FOR CONTRACT PHONE NOT DELIVERED

Vodacom
BLACKLISTED

Vodacom
Contract under my name

Vodacom
Billing complaint

Vodacom
An account that doesn't exists

Vodacom
Extremely Bad service

Vodacom
Declined... But I Have An Up-to-Date Contract

Vodacom
Contracts and vodacom doing nothing