Mtn
Unable to meet contract Delivery

I signed for an upgrade on my contract which had expired. The new contract for an I Phone 5 was signed on the 28/08/2013. I was assured that the service would be operational between 2-24 hours. However despite me revisiting the Fourway's Mall branch to complain, my phone is still not active. I would like to know the process to cancel the contract and migrate to Vodacom.

Company: Mtn
Country: South Africa
City: Fourways Mall

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