Cell C
Cancelling of Data Contract

Telecommunications

I'm so sick of dealing with this incompetant people!!!
Problem after problem. I want all my money back which is R 794.66.

Problem 1: I wanted to cancel my data contract due to bad reception. Technician wrote report recommending cancellation (Ref no. RD125375). When I went to shop to cancel, the call centre or whatever couldn't find report the technician wrote. They said they must sent a technician AGAIN. It's been a month now and I haven't heard a word. I don't want this piece of anymore.

Problem 2: On this very data contract they've been overcharging me for 2 months. They're charging me R330 for 2Gb instead of R119. Sort this out NOW!!!

For anyone reading this: NEVER go to Cell C. They're incompetant, and calling them doesn't help.

Please communicate with me in AFRIKAANS!!!


Company: Cell C
Country: South Africa
City: Milnerton
  <     >  

RELATED COMPLAINTS

Cell C
ENDLESS PROBLEMS WITH NEW CELL C CONTRACT

Cell C
Don't get response

Cell C
I am not able to use my data bundle

Mtn
MTN CHARGING FOR NON- EXISTANT SERVICES

Cell C
No Cell C data regardless of full signal

Cell C
Contract Breach - NO signal at home

8ta / Telkom Mobile
No Feedback after Contract Cancellation Request

Vodacom
NOT RECEIVING ALL INCOMING CALLS

Cell C
No Service

Mtn
No internet reception, and no service!!