Telkom
Telkom continues to bill me for a closed account

I originally closed my ADSL account with Telkom in writing by email and telephonically on the 30th of May giving them 30 days notice. I have subsequently phoned again 4 times, have re-emailed and have visited two different Telkom shops. In each instance Telkom confirms they have a log of the cancellation but that i have to wait for the cancellation department to come back to me to finalise the cancellation. In the meantime Telkom is still deducting the monthly rental of the line and the gig allocation of over R700 from my bank account since June 2013 incorrectly. Please can someone contact me urgently from Telkom to resolve this cancellation and refund me the incorrect monies debited since June 2013.

Company: Telkom
Country: South Africa
City: Cancellations

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