Virgin Mobile South Africa
No bills received and money debited without notice

This was my first month with Virgin Mobile. On the 27 August funds were deducted from my bank account without notice. I had signed a contract stating that the direct debit was to be done on the 1st of each month. Today being the 1st September a further payment has been deducted and no bill has been received as yet. I had put a complaint on hello peter last week, a consultant called once and never fulfilled any of the requests or even made a follow up. The service to date with Virgin Mobile has been nothing but a nightmare, I would NEVER recommend people sign up with them in SA. I would love to be able to let Richard Branson know how they are disgracing the name he has taken years to build. The service is despicable to say the least!!!

Company: Virgin Mobile South Africa
Country: South Africa
City: Limpopo

  <     >