Mtn
Wrong debit order amount

Good day

My debit order for August was unsuccessful, so my husband paid the account of R 409.40 for me on August 15th. He unfortunately made a typing error and used the reference 073 837 8333 in stead of 073 837 8999.

I have spoken to operators and they assured me that it was sorted and my service was no longer suspended - I could use my phone again.

Then my debit order for September went of my account this morning - a total amount of R 708!!

My normal installment is R398 - which means they deducted the R 409 from August from my account as well.

Please reverse the R 409 urgently!!!

Regards

Bianca (van der Merwe) Pretorius

Company: Mtn
Country: South Africa
City: Accounts

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