Cell C
Totally Pathetic Service

I am a customer of Cell C and recently sent in both my phones for repairs... listen to my story and you decide if cell c is worth the effort... I phoned cell c regarding the faultiness of my phones and was told to take the phone to any store to hand them in and get a replacement as I was upset with the fact that I am on two contracts with them and will be paying for the contracts whilst not having a phone... the stores currently have waiting lists for others with damaged phones and I needed to join the queue... I was told that I will be informed when some replacement phones are available... that was over a month ago... I guess those replacement phones must be in high demand or someone just forgot about me... anyway... then called Cell C client care or whatever they called and informed them of this... I was told that they will come and pick up the phones from me and will let me know when they coming as I would need to have both phones with me when they arrive to pick it up... I was also informed that there will be no replacement phones as they do not send replacement phones from their office... which means, I am not sitting with two contracts and no phones... if that is not enough... tbc...

Company: Cell C
Country: South Africa
City: Raandjiesfontein

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