Cell C
Network issues/BIS

Over the past 3 weeks cell c has had network issues in my area. I have been calling the contact centre. I was told that a senior person would respond to me when I asked how subscribers are going to be compensated for the network downtime. To date I have not been contacted.

Cell C did not consult with subcribers before implimenting a ceiling on BIS. Surely this bully tactic is not acceptable.

Company: Cell C
Country: South Africa
City: Kzn

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