Virgin Mobile South Africa
Unresolved billing and exorbitant charges

Telecommunications

I have had endless issues with my number since early June > Firtsly my card just stopped working and then from the 149 package upgrade thats where my problems started.

I have been billed from R300 to R1000.00 on other months. I have been speaking to Sajeeda from accounts and no one can explain to me where these charges come from all they can tell me that its data. I have not used the sim for July and i was sent an invoice of R1000.00

All I want is someone to give me detail as to what exactly am I being charged for and not a vague answer that just says data.

Can someone please take the time to contact me and explain to me what is happening on my account.


Company: Virgin Mobile South Africa
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Autopage
Incorrect data, charges, billing, reconnection fees

Nashua Mobile
Billing issues continue

Cell C
PLEASE EXPLAIN

Nashua Mobile
Extra data charges when im on BIS/BES

Cell C
Shocking billing!!!

Cell C
Contract upgraded early, but benefits not loaded

Nashua Mobile
Still unexplained data charges

Nashua Mobile
CONTINUED Billing Problems after upgrade!!!