Cell C
CELL C - RISE MY CREDITLIMIT WITHOUT MY CONSENT!!!
- 08-26-2013
- 22
I PRINTED OUT MY JULY CELL C ACCOUNT STATEMENT TODAY. I NOTICED THAT I HAD CALL CHARGES OF R172.00 TO PAY. THIS AFTER I REQUESTED CELL C (ON 30 APRIL) NO EXTRA CREDIT ON MY SUBSCRITION. I EVEN GOT AN SMS TO CONFIRM THAT MY CREDIT LIMIT WAS R1.00 AND LEFT IT AT THAT.
TODAY I CALLED CELL C TO CHECK WHAT CALLS THEY ARE REFERING TO SINCE I DID NOT USE THE SIM CARD SINCE 09/07/2013. TO MY SHOCK IT WAS A SUBSCRIPTION I NEVER HEARD ABOUT IN MY LIFE. "CELLSPICE" - HOW CAN CELL C ALLOW THIS AFTER MY REQUEST THAT I DID NOT WANT ANY CREDIT? CELL C IS USELESS WHEN IT COMES TO ACCOUNTS AND KEEPING TO THEIR WORD. DO CELL C REALLY EXSPECT ME TO PAY FOR THAT CHARGES AFTER I REQUSTED NO CREDIT???!!! THIS IS NOT MY FIRST COMPLAINT ABOUT CELL C.
Company: Cell C
Country: South Africa
City: HEADOFFICE