Vodacom
NOT ACCEPTABLE

I took out a contract on the 14th of July 2013, purchased a Samsung Galaxy. On the 15th of Aug 2013 i noticed the touch screen does not work that well and the USB cable does not connect to the computer. I took it in (now a week later), received a sms saying that the phone needs to go to JHB for repairs...

The phone is a month old!!! Now it needs to go in for repairs (that takes another month) and i need to pay for the phone even if i dont even have the phone!!!

I want to terminate the contract!!! Not happy with the phone or the service of Vodacom.

Now they tell me i should have given it back within 7 days after receiving it... Hello... Its a NEW phone, it takes one about a month to figure out the phone first before realizing that something isnt working.

Really NOT happy.

Company: Vodacom
Country: South Africa
City: Cape gate

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