Mtn
20 mins for an agent to answe

Telecommunications

I am trying to change my IMEI number on one of my phone contracts and have held on for 20 mins with no answer from anyone in the insurance department.
I find that rather disturbing... no message nothing just horrible music playing the whole time.
What is the point of having insurance if you can't get hold of them.


Company: Mtn
Country: South Africa
City: Insurance department
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