Nashua Mobile
Incompetent, nofollow up, broken promises badservic

Telecommunications

In June I was offered a contract for Nexus 7 when the delivery arrived It wasn't what I expected also didn't like the fact that it didn't have a sim card .so within 5days I took it to Nashua mobile at The Glen Mall where Miriam assisted me to returned nexus and sim card.she apparently booked it in.after 3 days Iwas the mall I went to check if all was well with the returned tablet Found she was off but spoke to the Indian guy who apparently is the manager who promised to make sure that the Nexus was removed from my profile so that the I won't have to pay double as when Returned tablet I took Samsung tablet instead.
2 months later I got an sms that the myaccount is over due I owe R7345, 27 for returning Nexus even if it was unused In August 8th I went again to find out why I now have to pay as if I breached a contract I was told to sign cancellation form and someone I think was the suppervisor promised to reverse the billing for Nexus, 19 :08:13 Welheminah from headoffice phones me and says I should make an arrangement to pay7435, 27 as on system it wasn't removed or cancelled. Im client but must follow up more than 3 times they are all incompetent from manager who promised.


Company: Nashua Mobile
Country: South Africa
City: Oakdene The Glen Mall
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Nashua Mobile debited me for R1770 wrongly

Outsurance
No support after bad service received from Nexus

Incredible Connection
Salesperson causes me to miss out on special

Nashua Mobile
Beware

Vodacom
No idea how to fix a Nexus 7

Kalahari.com
Repairs on Nexus Tablet taking 2 months and more

Simplicity Online
Great Service A Big Thank You

Nashua Mobile
Why do i have to pay for a sim that Nashua lost

Kalahari.com
Nexus 7 Out Of Box failure -> 2 Weeks wait

Nexus ISP
A R 100 discount?