Mtn
Not billed and now account suspended!!!

Telecommunications

I've taken out one of the 3G Uncapped lite packages (before they discontinued them), and they have not billed me since I've had it. All of a sudden today the dongle is does not connect and the call centre says my account has been suspended!!!

I have not received 1 sms... I have not received 1 call... I have not received 1 e-mail saying anything about late or no payments. I am not going to take responsibility for something I did not do wrong.

How are we going to resolve this???

Very unhappy!!!

PS - just made a post on Facebook, en they deleted it within a couple of seconds!!! Luckily I took a screenshot of it.


Company: Mtn
Country: South Africa
City: Port Alfred
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