Mtn
MTN Do Not Know Their @rse from Their Elbow # 2

I have just about had it with MTN and their manner in which they treat their loyal contract customers.

I have been experiencing serious DATA issues in the North Riding Area (Agricultural Lands) for the past 2 weeks and have not received any joy from the incompetent staff for resolution of my problems. The lack of response / feedback / updates is costing me serious money.

MTN is blatantly not looking to be held accountable for poor service delivery - heck you don't even follow through on HelloPeter complaints - should I lodge a dispute againts MTN at ICASA?

I have got so many written responses, from various of your departments whereby you always state you will advise soon, yet you do nothing and I continue paying like a sheep for your incompetence.

MTN Coverage "Help Desk" - What help MTN?
Consultant: Thembi Hlongwane
Ref # 6874254
Feedback Received: "During the time you experience the problem please call 0831555 for further assistance."

Awesome service MTN.

MTN "Business Support"
Consultant: Zanele
Reference # 685077087
Feedback: "No Sir, we can only refresh the number, please contact Coverage"

Do I need to approach ICASA for answers? MTN clearly do not give a.

Company: Mtn
Country: South Africa
City: North Riding

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